Event Sales Manager — Encore Global

Four Seasons Miami | Miami, FL
2024 – Present

Lead audiovisual and technical production planning for high-profile corporate programs and luxury events at the Four Seasons Miami. Collaborate with event planners, production teams, and venue partners to design immersive event environments that support brand storytelling and seamless guest experiences.

Key Contributions

• Manage client relationships and guide event planners through technical production planning
• Develop customized AV proposals, renderings, and event technology packages
• Coordinate production teams, including rigging, lighting, video, and audio technicians
• Execute large-scale conferences, general sessions, and luxury receptions
• Represent Encore as the exclusive AV partner within the Four Seasons Miami

Example Work

• Oxford Economics Global Forum – AV design and production at the Fontainebleau Miami Beach
• Themed corporate events with scenic elements, lighting effects, and custom technical setups
• Multi-room conference productions with breakout sessions and main stage programming

Recognition

• Encore Rookie of the Year (2024)
• Best Customer Service Award (2025)
• Best Venue Product Performance Award (2025)
• Fontainebleau WOW Coin Award (2025)

Event Producer — Independent Projects

New York, NY
2020 – 2023

Produce and support experiential corporate events, conferences, and brand activations. Work closely with planners and creative teams to bring event concepts to life through technical production, lighting design, staging, and immersive environments.

Example Work

• World Pride Art Exhibition – Full production and secured sponsorships at CitizenM Times Square
• Themed corporate events with scenic elements, lighting effects, and custom technical setups
• Multi-room conference productions with breakout sessions and main stage programming

Responsibilities include production planning, vendor coordination, stage design, and on-site execution.

Senior Sales Manager — Zameer Kassam Fine Jewelry

New York, NY
2019 – 2023

Managed luxury client relationships and high-value jewelry sales in a boutique environment serving an international clientele.

Highlights

• Built strong relationships with collectors and high-net-worth clients
• Delivered highly personalized luxury service experiences
• Consistently exceeded sales targets through a consultative sales strategy

This role strengthened skills in luxury brand positioning, client experience, and relationship-driven sales.

Ambassador — citizenM Hotels

New York, NY
2014 – 2019

Delivered hospitality experiences for international travelers in a high-volume boutique hotel environment.

Key Responsibilities

• Guest services and front-of-house operations
• Event coordination and food & beverage service
• Personalized guest experiences and brand storytelling

Known for creating memorable guest interactions and managing complex hospitality operations.

Cruise Entertainment Ambassador & Performer

Luxury Cruise Lines, including Disney, Regent, and Royal Caribbean
2012 – 2018

Performed and hosted entertainment programming aboard luxury cruise ships while also supporting guest engagement events and onboard programming.

Responsibilities

• Hosted social events and entertainment programming
• Led guest activities and cabaret-style performances
• Managed large audiences and VIP guest experiences

This experience built strong skills in live event performance, audience engagement, and entertainment production.

Concierge & Upgrade Specialist — The Standard Hotel

New York, NY
2012 – 2014

Front-of-house hospitality and concierge services for high-profile guests in a luxury hotel environment.

Highlights

• Delivered personalized concierge services and city experiences
• Supported VIP clientele and celebrity guests
• Top performer in room upgrade sales

Core Skills

Experiential Event Production
Technical Event Design
AV & Lighting Production
Corporate Event Planning
Client Relationship Management
Luxury Hospitality Experience
Stage & Scenic Design
Vendor & Production Team Coordination